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View Full Version : can anybody repair open sky with the kit?



haudi partner
08-04-2010, 05:23 PM
Hi again. Now the summer is just about here I am trying once again to find a garage or private mechanic preferably in southern England who can repair an open sky sunroof using the repair kit. As you may know, Audi sell a kit comprising wires and cogs for around 150 but they are just not interested in repairing these systems quoting ludicrous amounts for labour, preferring to fit new and incredibly expensive ones with again, large labour costs.
There is a list of 5 members who have similar problems here : http://www.a2oc.net/forum/calendar.p...3&day=2010-6-4 please add yourself if you like, but the main thing is to find someone who can repair these, they will get plenty of work/repeat business and would make a lot of people very happy!
Anyone out there???

spike
08-04-2010, 10:06 PM
I wonder if any of the more switched on Audi dealers would consider doing the job for a special price if all 5 members committed to the repair.
Suggested dealers would be Stafford - http://www.sayyourprice.co.uk/
or Stoke Audi where we could maybe discuss it with Dave Lever who runs their on-line parts store.

Cheers Spike

dan_b
08-04-2010, 10:16 PM
Good idea to club together as a group, I'm sure that will give negotiation power - if my OpenSky goes ping I'll definitely be interested.

Mal
12-04-2010, 05:02 PM
The A2OC club has been brilliant however joining the sub section knackered sunroof club not so good
So there I was first sunny day and my sunroofs sitting at a 45 degree angle across the opening 40 minutes me and a pal to shut it His parting words What will you do to which I replied no problems there's a guy on the owners club with a fix for everything Came home logged in horror!!! What 2000 first thoughts my wife will kill me
However I have an Audi warranty Called Stafford very helpful Told me theres a bulletin out on the A2 sunroof
Called the guys in Glasgow who have always looked after my A2's A4AUDI and its booked in for next week they have done one before and don't see it being a problem fingers crossed

Mal
12-04-2010, 05:32 PM
As I have a approved audi warranty its going to have to be a main dealer repair not independent called Stirling Audi waiting for call back Will keep you posted

haudi partner
12-04-2010, 05:54 PM
good luck Mal...what did you mean by "a bulletin"...let us know how you get on mate.

Mal
13-04-2010, 03:38 PM
According to Audi Stafford Audi uk have posted a bulletin to dealers about faults with the sun roof and getting a repair isn't a problem
However glasgow and stirling aren't playing ball

haudi partner
14-04-2010, 09:01 AM
Well it's a problem for Eastbourne Audi....ridiculous quotes for opensky repairs...if anyone knows more details of this Audi bulletin...such as repair quotes or labour times...please post.

OlsA2
14-04-2010, 02:01 PM
My open sky roof is somewhat broken, the motor etc all still work fine but the whole thing was sticking, refusing to open occassionally and most recently became completely out of alignment so had to close it manually with a little persuasion to get it closed. Haven't opened it since. Anyone found a garage that could potentially repair these at reasonable cost yet?
I will be making a few calls to local independent Audi specialists to see if they will be able and at what cost. Will post details if I get anywhere...

haudi partner
14-04-2010, 04:10 PM
Welcome to you...that's exactly what happened to mine...and many others...probably a cable snapped, I believe there are 4 cables involved. Please let us know how you get on as many are looking for a reasonably priced solution for this. Maybe one garage could repair 2 or 3 cars at the same time sharing parts from one or 2 repair kits. I would happily leave mine for a few days/a week and collect it afterwards.

Mal
14-04-2010, 06:06 PM
Just had a call from Stafford (they have been great) They confirm that Stockport Audi have the A2 jig They lend it out to other garages if required It was bought when the A2 was first out
Oh no now I have a third option (but still a big bill)

haudi partner
14-04-2010, 06:11 PM
Just had a call from Stafford (they have been great) They confirm that Stockport Audi have the A2 jig They lend it out to other garages if required It was bought when the A2 was first out
Oh no now I have a third option (but still a big bill)
What have they quoted Mal? Are they trying to sell you a new one or fix the old one with the repair kit which costs about 150 plus labour?

Mal
14-04-2010, 06:24 PM
hi
Stafford couldn't give me a price Going to call in morning so will post as soon as I know
I also spoke to a bodyshop friend who assures me it could be done with out the jig but labour would go up as it would be harder but results should be fine mmm
Going to drop into A4Audi tomorrow
Few options to explore
Worst thing is
My previous A2 110,000 no open sky problems hardly ever used it Saturday I was showing off no one else had a dramatic sunroof like the A2 (thankfully i drove away oblivious to what the next hour would bring me)

haudi partner
19-04-2010, 11:06 AM
hi
Stafford couldn't give me a price Going to call in morning so will post as soon as I know
I also spoke to a bodyshop friend who assures me it could be done with out the jig but labour would go up as it would be harder but results should be fine mmm...........
Depends what they charge per hour....Audi labour charges are usually very high. Try and get a fixed-price quote...dont let them charge by the hour if possible. Let us know how you go....:cool:

dan_b
19-04-2010, 11:17 AM
My OpenSky was a bit flaky at the weekend - the rear panel refused to open for a few seconds, and then opened with a big clunking popping noise - was as if the panel was glued shut! Perhaps the volcanic ash?

Slightly worried now so will follow this thread with interest.

haudi partner
19-04-2010, 04:34 PM
make sure you lubricate it well with lithium grease...if not something will probably snap like mine :-(

dan_b
19-04-2010, 05:13 PM
Yeah, I think I will...

spike
19-04-2010, 06:04 PM
make sure you lubricate it well with lithium grease...if not something will probably snap like mine :-(

For those who have not followed the previous threads on Open Sky, in addition to greasing the cables etc you also need to treat all the roof panel seals with silicone lubricant - http://www.a2oc.net/forum/showpost.php?p=38394&postcount=11

Cheers Spike

Mal
19-04-2010, 11:47 PM
Well I have made very little progress towards getting my o/s fixed
So far
Stafford have been helpful fine when Im 300 miles away
Stockport never returned any calls
Stirling Audi shall do a report on it on Thursday Cost 60.00
A4Audi refuse to even touch it as they consider it Audi problem to fix
So looks like I am going to have a fight on my hands
Will update after I have been to Stirling
Reading all sorts of consumer advice
After being badly turned over by HMRC I could do with out the hassell but there is no way am I paying 2750
Sad times:mad:

Mal
20-04-2010, 12:08 AM
Hi ****
An update
Im not making very much in the way of progress with the open sky sunroof. I spoke to your service department who told me that more information would be available at Stock port Audi as they had the jig required for the repair though no one calls back despite several calls
A4Audi refuse to touch it as in there opinion its Audis problem as the car is only six months old
As Im sure you appreciate Im not very happy having sold an A2 for 3500 and 117000 miles with a perfect and still working open sky to pay way over book value for what should be a premium example to end up in this position
I am due to take it to Stirling Audi who shall carry out a visual diagnostic for 60.00 and advise me from there
I hope we can resolve this matter without a great deal of hassle
Cheers
Malcolm

haudi partner
20-04-2010, 11:03 AM
seems no one wants to help you...unless there's a lot of money in it for them...same problem I'm having....I love my A2 but will probably switch brands soon due to this attitude from Audi over a glaring design fault.

Pugliese
20-04-2010, 11:10 AM
For those who have not followed the previous threads on Open Sky, in addition to greasing the cables etc you also need to treat all the roof panel seals with silicone lubricant - http://www.a2oc.net/forum/showpost.php?p=38394&postcount=11

Cheers Spike

I think there is scope for confusion here. The link refers to the soft rubber seals that form a weatherproof seal inside. The seal that Dan B I think is referring to is the hard plastic join between the glass panels and specifically where the 2nd glss panel meets the fixed glass roof.

I had the same problem as Dan B with the hard plastic join and as I could not find any silicone lubricant I have as a temporary measure run beeswax across it, which has fixed the problem.

A question for the technical guys, I understand that silicone lubricant is ideal for the soft internal seals but for the hard plastic which is subject to far more weathering what is the best lubricant?

Mal
25-04-2010, 11:47 AM
Well been to Audi confirmed with the visual inspection its broken and needs replaced Waiting to see if Audi will make a contribution Going to have to seek further action as i have only had it 6 months

haudi partner
28-04-2010, 09:50 AM
yet another person disappointed with Audi due to their attitude over the open sky issue....surely a low cost fix must be possible?

Mal
29-04-2010, 06:10 PM
I am now in a big fight I even have an Audi case worker to try and resolve this I now have broken sunroof speaker door strap intermittent a/c and a funny noise This is a poor example of approved used (my last on not a squeak to 117,000)
Have found out
The jig is required for support when sunroof is out only Stockport (they never got back to me so if they can use the kit I still don't know
You could save a lot by stripping out and replacing all the headlining yourself
It costs 1060 for a new cartridge as they call it
All round though not good

haudi partner
29-04-2010, 08:47 PM
1060 just for the part? I presume labour is extra? What did they quote for that?

raulddan
26-06-2014, 08:11 PM
Hello all.
Firstly please let me say a big "Hello" to all members of this forum.
Second: I have a problem with my opensky system. I have removed the entire panel from the car and it looks like its needs new cables.
Can you please let me know @haudi partner where did you bought the repair kit ? Or someone else knows where to buy this or a piece code/serial ?
Thanks all.
Wish you all the best.

a2sumo
26-06-2014, 08:43 PM
Hi why not drop Tony (member name Hotstuff) a pm or contact him at A2cars. He replace my wives roof and has many years experience in sunroofs so should be able to help you. cheers mike

Rolf
27-06-2014, 05:23 PM
Audi has a 10 years warranty on the open sky roof.
There is one Audi dealer in the south of germany who replaces these roofs for a brand new better one for free if your car is Audi maintained.
It might cost you only a large maintenance service at the max.
They are more or less the goeroe of VAG glass roofs.
http://www.rinner-gruppe.de/cms/index.php?id=1358

They can also repair these roofs using this repair kit mentioned for maximal 500 euro's.
A few guy's from the dutch Audi A2 forum allready being there.
The only thing I hear are positive returns, friendly and performing a perfect job.

In fact, it is ridiculous that a regular Audi workshop can't do this.
Not only in the UK, but in the Netherlands and Norway it isn't any different.

spike
27-06-2014, 10:30 PM
Hi Rolf

We know a little bit about Rinner as club member Timmus made the trip to Germany to have his roof replaced - http://www.a2oc.net/forum/showthread.php?16494-Rinner-OpenSky-Service-Tips

As for UK Audi dealers prepared to do the Open Sky replacement under warranty, Worthing Audi is the place to go.

Cheers Spike

MAXAudi
27-06-2014, 11:59 PM
Hi Raulddan,

I am in the same boat as you and my broken sky is a real bugbear, particularly in this glorious sunshine! Tony is finalising his sunroof repair service using re-conditioned OSS. Our brief chat about this when I visited his garage in MK lead me to believe that this will make a repair much more financially viable i.e nowhere near the 2k Audi quotes mentioned on the forum. That said, since there is still a lot of labour involved, I doubt it will be cheap.

Max