haudi partner
Member
liability
Hi all, not been around for a while...the A2 has been going well..touch wood
I am very happy to hear that some progress has been made in the broken sky saga, well done to all involved. Personally it seems clear to me that in offering a free replacement they have admitted it is a design fault...which it clearly is, although so far they have not been very helpful in that you have to drive to Bavaria to get it swapped over...most people down there have a working one by now anyway thanks to those specialists.
So, if they have admitted this then in my opinion they have an obligation to put this right in the UK under EU law. What is the difference? It is prohibitive and discriminative to force loyal owners to pay out for all the travel and accommodation. OK, so you have to have a full Audi service...that's fair enough..but why can't they say "get a full Audi service at your local dealer and we will fix your roof included". It is a long way from a recall which is what most of us would want. Also this would generate goodwill between owners and dealers and help long term sales and service revenue for Audi no end.
As things stand I won't be driving down to Germany, nor will my next car be an Audi. Come on Audi UK...change my mind for me !!
Hi all, not been around for a while...the A2 has been going well..touch wood
I am very happy to hear that some progress has been made in the broken sky saga, well done to all involved. Personally it seems clear to me that in offering a free replacement they have admitted it is a design fault...which it clearly is, although so far they have not been very helpful in that you have to drive to Bavaria to get it swapped over...most people down there have a working one by now anyway thanks to those specialists.
So, if they have admitted this then in my opinion they have an obligation to put this right in the UK under EU law. What is the difference? It is prohibitive and discriminative to force loyal owners to pay out for all the travel and accommodation. OK, so you have to have a full Audi service...that's fair enough..but why can't they say "get a full Audi service at your local dealer and we will fix your roof included". It is a long way from a recall which is what most of us would want. Also this would generate goodwill between owners and dealers and help long term sales and service revenue for Audi no end.
As things stand I won't be driving down to Germany, nor will my next car be an Audi. Come on Audi UK...change my mind for me !!