Pugliese
A2OC Donor
Owned the car for nearly 6 months now and having read lots of tales of woe on this site about main dealers I thought I should give our local guys (Eastbourne) a try out. Our Aircon was not very cold so I booked in for the Aircon service & regass, including the complimentary valet and vehicle check for £49.99.
OMG the service was way OTT. Met in the carpark as I drove in, which rainforest would I like my coffe from, what channel on the TV would sir like to watch etc, etc - I was treated like a god - BUT when it came to servicing the aircon - 'well sir we have regassed it and it doesn't work properly' - why is that I ask, surely you have scanned it to get an idea - 'I don't know sir, but if you would like to book it in we will investigate' of course forgetting to add that I would be charged £80+ per hour.
So I got the car out of there fast and arranged for Paul from Chiily Willys http://www.chillywillys.org/ to have a look at it. Before he did, I read up on the problem on this site and identified that it was either a sensor or the compressor. I carried out Skipton's recommend check and found that I could not turn the centre spindle which hopefully meant that the compressor was not dead.
Anyway Paul turned up today and checked the system and was able to confirm that there was no power at the compressor which meant that it was either a sensor or the compressor. So a scan was needed but he recommended that I take it to Audi as he had found that the fault does not always show up on some independent garages scan equipment and Audi's was by far the best with the latest software. He added that if it was a faulty copmressor then they could supply for around £280 which seems reasonable, but if it was an internal sensor then he recommended that Audi do it as it is a pig of a job. He aslo said that the ECU may well need to be reprogrammed as once the ECU senses that the compressor is not working it will stop trying to communicate with it.
So my question to the learned community here is - is the above advice correct or is there a better way of tackling the problem. Car is booked in with Audi (Brighton) next week.
OMG the service was way OTT. Met in the carpark as I drove in, which rainforest would I like my coffe from, what channel on the TV would sir like to watch etc, etc - I was treated like a god - BUT when it came to servicing the aircon - 'well sir we have regassed it and it doesn't work properly' - why is that I ask, surely you have scanned it to get an idea - 'I don't know sir, but if you would like to book it in we will investigate' of course forgetting to add that I would be charged £80+ per hour.
So I got the car out of there fast and arranged for Paul from Chiily Willys http://www.chillywillys.org/ to have a look at it. Before he did, I read up on the problem on this site and identified that it was either a sensor or the compressor. I carried out Skipton's recommend check and found that I could not turn the centre spindle which hopefully meant that the compressor was not dead.
Anyway Paul turned up today and checked the system and was able to confirm that there was no power at the compressor which meant that it was either a sensor or the compressor. So a scan was needed but he recommended that I take it to Audi as he had found that the fault does not always show up on some independent garages scan equipment and Audi's was by far the best with the latest software. He added that if it was a faulty copmressor then they could supply for around £280 which seems reasonable, but if it was an internal sensor then he recommended that Audi do it as it is a pig of a job. He aslo said that the ECU may well need to be reprogrammed as once the ECU senses that the compressor is not working it will stop trying to communicate with it.
So my question to the learned community here is - is the above advice correct or is there a better way of tackling the problem. Car is booked in with Audi (Brighton) next week.