Ezza
Member
This is interesting. Has anyone else had such a visit yet?
On Tuesday this week, at 3.10pm, my wife was at home when a very smart, professional-looking mature lady from Audi knocked on the door. She had spotted our A2 on the drive, and wanted my wife (after having confirmed that she was the Registered Keeper) to answer a short questionaire on her experience as an Audi owner.
She duly spent about 10 minutes answering questions on the local Audi dealers service standards, noted which dealers we had used (Swindon & Bath), wanted to know her thoughts on both the sales dept and the service dept, quality of the staff at each location, satisfaction with the car, warrenty issues etc.
After this, she asked about our neighbours opposite, who have a 'G' reg Audi 80 on the drive. She was very pleased to hear from my wife that the neighbours had owned this vehicle from new, and went over to talk to them too.
I believe she said that this was part of a nationwide survey by Audi on customer satisfaction.
I'd be interested if other forum users could post their responses to this, especially if they are also contacted in this way.
Ezza [8D]
Sept 2001 registered A2 1.4 SE in Crystal Blue metallic, Open Sky Roof, Climate, 'Symphony' 6 CD radio & tape, Bose sound system, curtain airbags.
On Tuesday this week, at 3.10pm, my wife was at home when a very smart, professional-looking mature lady from Audi knocked on the door. She had spotted our A2 on the drive, and wanted my wife (after having confirmed that she was the Registered Keeper) to answer a short questionaire on her experience as an Audi owner.
She duly spent about 10 minutes answering questions on the local Audi dealers service standards, noted which dealers we had used (Swindon & Bath), wanted to know her thoughts on both the sales dept and the service dept, quality of the staff at each location, satisfaction with the car, warrenty issues etc.
After this, she asked about our neighbours opposite, who have a 'G' reg Audi 80 on the drive. She was very pleased to hear from my wife that the neighbours had owned this vehicle from new, and went over to talk to them too.
I believe she said that this was part of a nationwide survey by Audi on customer satisfaction.
I'd be interested if other forum users could post their responses to this, especially if they are also contacted in this way.
Ezza [8D]
Sept 2001 registered A2 1.4 SE in Crystal Blue metallic, Open Sky Roof, Climate, 'Symphony' 6 CD radio & tape, Bose sound system, curtain airbags.
