demo
Member
CAR: A2 AUDI
REG: 52 PLATE
YEAR: 2002
MILAGE: 36950
I GAVE THIS CAR TO AUDI DOCKLANDS COZ IT HAD BROKEN DOWN.
DIAGNOSIS: 1).FAULTY STARTER MOTOR.(WIERD FOR A CAR OF THAT AGE).
2).SPLIT ANTI ROLL BAR (THOUGH I THOUGHT IT WAS THE SUSPENSION MOUNTINGS THAT WAS CLONKING).
3).HEAD LAMPS FAILED AT THE SAME TIME THE CAR BROKE DOWM.
4).BROKEN SUN-VISOR.
5).FAULTY ASH TRAY.
6). WHILE THEY WERE AT IT, I NOTICED THAT THE INDICATOR SHOWED THAT THE SERVICE WAS DUE IN 500 MILES TIME SO I DECIDED TO DO THE SERVICE AT THE SAME TIME.
THREE DAYS LATER AUDI CALLED AND SAID MY BRAKE PADS HAD GONE & IT WOULD COST ME £150 TO FIX, WASH WIPERS HAD GONE AND WOULD COST £35 TO FIX, AND BOTH THE HEAD LAMPS BULBS HAD GONE AND WOULD COST £12.50 PER SIDE TO FIX. I TOLD THEM NOT TO BOTHER WITH THE BRAKES & WIPERS AS I THOUGHT THE PRICE WAS JUST A RIP-OFF. BUT ASKED WHY THEY COULD NOT AT LEAST THROW IN THE BULBS FREE IN THE LIGHT OF THE £373 </u>FOR THE SERVICE CHARGE. IS IT TOO MUCH TO ASK FOR???
WHEN I GOT THE CAR BACK TWO WEEKS LATER. THE ASH TRAY, THE ANTI-ROLL BAR, SUN-VISOR AND STARTER MOTOR WERE FIXED (UNDER WARRANTEE). BUT TO MY SHOCKING [21] SUPRISE THE HEAD LAMP BULBS WERE NOT FIXED, MY HEAT SHEILD I.E.(FOR THE ENGINE BAY) WAS MISSING, MY RADIATOR HAD A DENT (1.5 INCHES), THE INTERIOR WAS NOT CLEANED, THE CAR WAS ONLY WASHED WHEN I GOT THERE.THE SUSPENSION STILL CLONKS, AUDI SAID THE HEAT SHIELD WAS NEVER THERE IN THE FIRST PLACE.
THE THING IS, ITEMS 1-5 WERE ALL COVERED AND DONE UNDER WARRANTEE. THE BIG QUESTION IS, WHERE DID MY MONEY GO (£373 FOR A SERVICE). THE PRICE DID NOT REFLECT ANY WORK DONE. I COULD DO BETTER.
IS THIS FAIR ON ME? WHAT SHOULD I DO? PLEASE CAN ANYONE HELP ME.
A BACK STREET ROADSIDE MECHANIC COULDN'T DO ANY WORSE
REG: 52 PLATE
YEAR: 2002
MILAGE: 36950
I GAVE THIS CAR TO AUDI DOCKLANDS COZ IT HAD BROKEN DOWN.
DIAGNOSIS: 1).FAULTY STARTER MOTOR.(WIERD FOR A CAR OF THAT AGE).
2).SPLIT ANTI ROLL BAR (THOUGH I THOUGHT IT WAS THE SUSPENSION MOUNTINGS THAT WAS CLONKING).
3).HEAD LAMPS FAILED AT THE SAME TIME THE CAR BROKE DOWM.
4).BROKEN SUN-VISOR.
5).FAULTY ASH TRAY.
6). WHILE THEY WERE AT IT, I NOTICED THAT THE INDICATOR SHOWED THAT THE SERVICE WAS DUE IN 500 MILES TIME SO I DECIDED TO DO THE SERVICE AT THE SAME TIME.
THREE DAYS LATER AUDI CALLED AND SAID MY BRAKE PADS HAD GONE & IT WOULD COST ME £150 TO FIX, WASH WIPERS HAD GONE AND WOULD COST £35 TO FIX, AND BOTH THE HEAD LAMPS BULBS HAD GONE AND WOULD COST £12.50 PER SIDE TO FIX. I TOLD THEM NOT TO BOTHER WITH THE BRAKES & WIPERS AS I THOUGHT THE PRICE WAS JUST A RIP-OFF. BUT ASKED WHY THEY COULD NOT AT LEAST THROW IN THE BULBS FREE IN THE LIGHT OF THE £373 </u>FOR THE SERVICE CHARGE. IS IT TOO MUCH TO ASK FOR???
WHEN I GOT THE CAR BACK TWO WEEKS LATER. THE ASH TRAY, THE ANTI-ROLL BAR, SUN-VISOR AND STARTER MOTOR WERE FIXED (UNDER WARRANTEE). BUT TO MY SHOCKING [21] SUPRISE THE HEAD LAMP BULBS WERE NOT FIXED, MY HEAT SHEILD I.E.(FOR THE ENGINE BAY) WAS MISSING, MY RADIATOR HAD A DENT (1.5 INCHES), THE INTERIOR WAS NOT CLEANED, THE CAR WAS ONLY WASHED WHEN I GOT THERE.THE SUSPENSION STILL CLONKS, AUDI SAID THE HEAT SHIELD WAS NEVER THERE IN THE FIRST PLACE.
THE THING IS, ITEMS 1-5 WERE ALL COVERED AND DONE UNDER WARRANTEE. THE BIG QUESTION IS, WHERE DID MY MONEY GO (£373 FOR A SERVICE). THE PRICE DID NOT REFLECT ANY WORK DONE. I COULD DO BETTER.
IS THIS FAIR ON ME? WHAT SHOULD I DO? PLEASE CAN ANYONE HELP ME.
A BACK STREET ROADSIDE MECHANIC COULDN'T DO ANY WORSE
