Picked my car up fromt he garage yesterday after I had booked it in to get some faults looked at.
1. Squeaking drivers seat
2. Squeaking coming from back of car
3. Heated rear screen not always working
For point 3 I was told it had been checked and it was working ok (even though it didn't work again this morning)
For point 1+2 I was told it was the leather seats, so I went for a drive with an audi technician who then heard the squeak and said it wasn't the leather seats but that he'd look at it in more detail back at the garage, a few hours later an audi rep told me that they couldn't find the fault and that I would have to leave it a few months to let it get worse, lets just say I wasn't happy with this comment as the squeaking has been going on for well over a month already.
I was then told that my car would be brought round the front for me, so I waited and waited outside for 15 mins before i eventually gave up and went in to complain. Eventually left the garage to travel home in rush hour traffic in glasgow city centre only to relise halfway home that they still had my locking wheelnut key, so it was a u turn and back to the garage, and to top it all off the car came back dirtier inside and out than when i dropped it off.
I would definatly tell people not to buy from Lomond audi, anybody here use them. A letter is on its way to audi uk to inform them of all the problems ive had from the garage from day 1.
2002, 1.4, azure blue, 2 tone leather, concert II single cd. Member of A2OC site.
1. Squeaking drivers seat
2. Squeaking coming from back of car
3. Heated rear screen not always working
For point 3 I was told it had been checked and it was working ok (even though it didn't work again this morning)
For point 1+2 I was told it was the leather seats, so I went for a drive with an audi technician who then heard the squeak and said it wasn't the leather seats but that he'd look at it in more detail back at the garage, a few hours later an audi rep told me that they couldn't find the fault and that I would have to leave it a few months to let it get worse, lets just say I wasn't happy with this comment as the squeaking has been going on for well over a month already.
I was then told that my car would be brought round the front for me, so I waited and waited outside for 15 mins before i eventually gave up and went in to complain. Eventually left the garage to travel home in rush hour traffic in glasgow city centre only to relise halfway home that they still had my locking wheelnut key, so it was a u turn and back to the garage, and to top it all off the car came back dirtier inside and out than when i dropped it off.
I would definatly tell people not to buy from Lomond audi, anybody here use them. A letter is on its way to audi uk to inform them of all the problems ive had from the garage from day 1.
2002, 1.4, azure blue, 2 tone leather, concert II single cd. Member of A2OC site.