Hi,
Perhaps your dash has been taken out before and not refitted properly? Alternatively, the lug may have broken off the dash, it is only part of the plastic moulding and not metal. If you can push the dash down into the correct position then it is probably broken but if it doesn't move then the lug is probably resting on top of the mounting plate for the bush. The only way to correct this is to pull the dash back slightly and then re-engage the lug in the correct place at the centre of the bush. Doing that is not quite as bad as taking the whole dash out, all the fixings will still need to be undone to release it but at least the steering wheel and the A pillar trims probably won't need to come off.
Andrew
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That is most informative! My dash was removed by an Audi Dealership, and what a mess they made of it! Screws were missing, parts broken and, more importantly, if you place your hand on top of the dash and at the extreme right, it will move downwards a few mm. That is where a creaking noise originates from, whilst driving over even moderately rough surfaces. Do you thing it will be a complete, dash-out job to get it re-aligned, or just your "loosening" method? I have had two dashes out, and I know that it's quite a job! It sure is very "creaky", though .... it would be good to get rid of that noise! I am very wary of Audi Dealerships, now .... (They had stuck to an original, low and incorrect quote to fit a faulty temp. sensor and I thought that I couldn't really complain about poor workmanship when it had saved me about £800!)
David