Thorough, professional and helpful, but as the work was done under warranty I can't comment on costs. Big thank you to Martin Privett who managed the 5 day repair process
as above very professional and helpful but found the labour charges surprisingly high at £110 per hour or is this usual for a dealer? vw commercial were much less per hour and my van was cleaned.
you do however get a video of any advisories which you can watch at your leisure or while your busting your balls at work to pay there labour charges ha ha