D
dave
Guest
picked up my 1.6 fsi on 16th of jan 03 three days later engine management light comes on and battery warning light takes time to go out,returned car to garage to be told alternator is faulty and it needs another throttle potentiometer.This is rectified after three days.
Three days later battery warning light takes an age to go out on start up so i return to garage to be told they need to inspect it.
I was then told that they could not even look at car until Feb 11th, on explaining to the service manager that i need my car for work and travel to poole Dorset twice a week a trip of 250 miles i get told oh well you,ve got roadside assist -customer service eh? On speaking to the showroom manager a car has been made available.
Nobody from the garage has bothered to phone me this week even after my vain attempts to phone the service dept [more chance of 6 numbers on the lottery than getting through to them ]
I then get a call today from the manager to ask if i would mind bringing the car that i have been loaned back tomorrow so they may demo it,oh and by the way we think we have found the problem ,it is the main buss wiring to the vehicle and will take a week to fix .
If my knowledge of cars is correct this could mean replacing the loom .
Does any body know if i can reject this vehicle as it is only two weeks old and this work is pretty major.
Three days later battery warning light takes an age to go out on start up so i return to garage to be told they need to inspect it.
I was then told that they could not even look at car until Feb 11th, on explaining to the service manager that i need my car for work and travel to poole Dorset twice a week a trip of 250 miles i get told oh well you,ve got roadside assist -customer service eh? On speaking to the showroom manager a car has been made available.
Nobody from the garage has bothered to phone me this week even after my vain attempts to phone the service dept [more chance of 6 numbers on the lottery than getting through to them ]
I then get a call today from the manager to ask if i would mind bringing the car that i have been loaned back tomorrow so they may demo it,oh and by the way we think we have found the problem ,it is the main buss wiring to the vehicle and will take a week to fix .
If my knowledge of cars is correct this could mean replacing the loom .
Does any body know if i can reject this vehicle as it is only two weeks old and this work is pretty major.