alexwharton
Member
I'm getting really annoyed with the guys at taunton audi now. Bought are A2 form there a not so long ago. We viewed the car they had (we'd already been looking for an A2 so had looked at others). After viewing/testing the car they had we said that we would ring them i the week if we were going to purchase the car. Later that afternoon we received a phone call saying that if we were serious about buying the car to give £1000 to hold the car immediately as some one else was about to test drive it. My fiancée had set her mind on getting this particular A2 so we gave over card details so they could take £1000 to hold the car. The following day we took the car we were going to part ex in and sorted out some paperwork. We opted to pay difference on there finance plan over a year. The car we traded in was to be the deposit. I asked then if the £1000 would be knocked of the balance or returned to us and was told it would be refunded to the card. Roughly 6 weeks on it has still not been refunded. 2 weeks ago i went in to the dealers they told me a cheque was in the post (no sign of it). I have rang them numeous times and my call ether does not get returned or i cant get through to the right person.
Does any body think its unreasonable to ask them to pay the interest incurred as a result of them not refunding the money?
I will be writing them a letter and sending it via recorded delivery asking to be payed within 7 days or be taken to a small claims court as this is just getting stupid now.
Does any body think its unreasonable to ask them to pay the interest incurred as a result of them not refunding the money?
I will be writing them a letter and sending it via recorded delivery asking to be payed within 7 days or be taken to a small claims court as this is just getting stupid now.