Opensky broken - Help!

found the nut, between the switch and the rear-view mirror...but wheres the handle to wind it with?
maybe if some of us got together and wrote to Audi...made a bit of noise about it they might repair them...got to be a terrible design if so many have failed....cost me half a day so far and its still letting the rain in :confused:
Thanks for your help spike and all......
 
no, still have not found the nut...do I unclip the switch panel...how...with a flat blade screwdriver? Then what?
Please help guys...thinking of selling already and I only had it 2 months !!
Thank you very much if you can.
 
Thanks for your help,
The roof is in a real mess now, the rear panel is wedged half open and I cannot shift it for fear of breaking the glass. If I remove the motor will it be easier to move the glass? I just want to get it closed to keep the rain out for now.
Thanks for any advice.
 
Like I've been saying in PMs, you need to open the panels a little first, so that you take some of the pressure off them - sounds counter-intuitive, but it'll work.

Cheers,

Mike
 
Well I managed to get it 99 % closed but I cant use it as it is intended. If anyone can fix it or know a place that can do it for a reasonable price, ie repair it, not replace it, then please pm me or post a reply. The open sky is a lovely feature of the car and Audi need to find a way to fix these. Surely they could at least loan out the special repair tools or jig to dealers as and when needed? :confused::confused::confused:
 
I'm glad my a2 has a tin lid - feel sorry for you all.

I don't think it's 'reasonable' that part of a car like this fails, from what it appears, on a large number of A2s and at such a huge cost. To have to totally replace it should by the very nature suggest its a design fault.

I'd be selling an opensky model if I had one. That is one major potential bill.

Crikey, how much is a whole new engine, replaced and fitted? I would not think much more.
 
sit down before reading !!

Here is the email reply from Audi in Eastbourne :

"Dear Sir,
Many thanks for your email and contents.
Having spoken with both my master technicians I can confirm we have the tools and the jig to carry out the repairs to sunroofs on the A2.
They both recommend replacing the roof complete rather than repair - the cost would be £2300.00 inclusive of vat parts and labour.
If you would like to carry out a repair this would cost around £1500.00 including vat, labour and 4 repair kits which are available – how ever this would be subject to dismantling of the roof and we are not in a position to confirm whether a repair is possible or not.
Many thanks
Kind regards
Peter Smith A.A.E A.M.I.M.I
Aftersales Manager
Eastbourne Audi
Tel: 01323 525700
Fax: 01323 509450"

Now to me this just seems totally ludicrous for a part with such an obvious design flaw !! What do you all think? Surely it wouldnt need 4 repair kits? Why can't they give a free estimate and likely as not if it's only a cable and a gear wheel I could get it fixed!!!???:eek::eek: And how does a replacement come to £2300 ????
 
breakdown of bill

I asked for a breakdown of the above from Audi, here it is:

"" Repair:

£1050.00 labour

£226.59 repair kits

Plus vat

Replace:

£840.00 Labour

£1009.00 Parts

£100.00 Sundry items

Plus vat

Based on previous sunroof replacements we have carried out it could take up to 20.0 hours to complete.""

.................Off to buy some lottery tickets !!
 
I'm aware that there is maintenance to be carried out on a regular basis, in order to keep OpenSky working. So is this a problem that may occur even with frequent maintenance? If so, Audi needs to release funds from the coffers and pay up!

How on earth do they expect current Audi owners to buy into the newer range and splurge on pricey extras if this is the shabby way in which customers are treated? I think it's damn cheeky to quote such extortionate prices for repairs and replacement, when so many owners have the same problem!
 
"so many"?

How many?

fifty in the UK? two hundred on the continent? from 176000 vehicles, of which probably 10-15% had OSS (that's a guess but it's not uncommon).

Come back to reality. It's ten years since the SOP. Things go wrong, Audi learns. The A3 and Q7 roofs share some ideas, but not much more.
The A2 was a numbers failure and they're not going to push money out now to placate a couple of noisy A2 owners when they have far bigger problems to deal with.

Dealers who don't know will try and charge for replacement, and if the jig is expensive and errors rare, I'm not surprised at high prices.

Before yelling some more, read the other thread in detail (yes, all of it) and appreciate the minimal tolerances, the torque used to move the weight and just what the repair kits are for. It's all in there.

Bret
 
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Not being difficult, but what is your point? Maybe 50+ people on here with broken opensky, how many more who are not registered or just frankly see it as a car?

Ten years for something that slides shut and open and costs £1500 to repair is disgusting. £100 approx for a motor, I imagine must could swallow.
 
Bret

I accept some of your points. It has been 10 years since the launch of the A2 and it has been discontinued for some time too. Mistakes are made by all car-makers.

However, I suppose the gist of my post was: if the problem continues after due care and attention has been paid to the maintenance, then it's a bad show on Audi's part to not show goodwill and perhaps even share the costs.

Perhaps that's just naivety on my part and I don't mind being accused of that.

I have also read every post on every thread on Opensky (yes, all of them) and I was just making a point based upon other owners' concerns.

I apologise if my post suggested hysteria, of any degree, on my part - I can assure you all that that was certainly not the intention!

Kind regards

Jag
 
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bretti_kivi said:
"so many"?

How many?

fifty in the UK? two hundred on the continent? from 176000 vehicles, of which probably 10-15% had OSS (that's a guess but it's not uncommon).

Come back to reality. It's ten years since the SOP. Things go wrong, Audi learns. The A3 and Q7 roofs share some ideas, but not much more.
The A2 was a numbers failure and they're not going to push money out now to placate a couple of noisy A2 owners when they have far bigger problems to deal with.

Dealers who don't know will try and charge for replacement, and if the jig is expensive and errors rare, I'm not surprised at high prices.

Before yelling some more, read the other thread in detail (yes, all of it) and appreciate the minimal tolerances, the torque used to move the weight and just what the repair kits are for. It's all in there.

Bret
Click to expand...
Its a poor design, no question, nice idea but poor design. I thought Audi were all about design? There must be hundreds if not thousands with broken open sky. What it will do, and what this will do for me, if I cant get it repaired for a reasonable amount will make people leave the audi family never to return.

My dealer say they have the jig, the repair kit isn't that expensive....but over £1000 for labour, plus 17.5% tax and "sundries" is incredible. This proves either it's a poor design if it takes more than 20 hours to repair a cable, or that Audi are not sympathetic when you cant shut you're roof in the winter.
 
... because they've never done it before and have no idea and want to cover their asses.

The 1000 for labour is excessive, especially if you factor in maybe 2-3 hours for repair. Having said that, if it's a main dealer, rates are probably around £100 / hour, no?

The cable repair process was detailed in English in http://www.a2oc.net/forum/showpost.php?p=82026&postcount=13 this post, which was a translation of the German original, 6 posts up. I don't see why they need 4 repair kits and I don't see why they need 10 hours.

I also understand now - after reading this - http://www.motor-talk.de/forum/wer-kann-open-sky-bzw-panorama-dach-guenstig-reparieren-t1941458.html - that €600 is "normal" and enough for a complete swap of the cables at a German dealer. The kit works in that it repairs broken sections of the frame (there will be some kind of stress point) and then the cables can be replaced. Partnumber for the cabling is 8Z0 898 738 and the German price right now is €166.

As far as numbers are concerned, there are probably max 1000 in Germany with an issue. We have a very large number of A2 drivers (probably around four times the numbers here) and the volume of thread creations due to this is minimal.

Bret
 
bretti_kivi said:
... because they've never done it before and have no idea and want to cover their asses.

The 1000 for labour is excessive, especially if you factor in maybe 2-3 hours for repair. Having said that, if it's a main dealer, rates are probably around £100 / hour, no?

The cable repair process was detailed in English in http://www.a2oc.net/forum/showpost.php?p=82026&postcount=13 this post, which was a translation of the German original, 6 posts up. I don't see why they need 4 repair kits and I don't see why they need 10 hours.

I also understand now - after reading this - http://www.motor-talk.de/forum/wer-kann-open-sky-bzw-panorama-dach-guenstig-reparieren-t1941458.html - that €600 is "normal" and enough for a complete swap of the cables at a German dealer. The kit works in that it repairs broken sections of the frame (there will be some kind of stress point) and then the cables can be replaced. Partnumber for the cabling is 8Z0 898 738 and the German price right now is €166.

As far as numbers are concerned, there are probably max 1000 in Germany with an issue. We have a very large number of A2 drivers (probably around four times the numbers here) and the volume of thread creations due to this is minimal.

Bret
Click to expand...
No!! They are saying over 20 hours to repair it @£50 an hour and they say they are not even sure they can repair it, I quoted their reply earlier.
I think you will be seeing a lot more threads on this problem as many more are failing on 6,7,8 year old A2's. 1000 is a lot of unhappy people and there are many in other countries so why can't Audi figure out a better, more cost and time effective repair and notify all dealers? I really would like to get mine repaired but £1500 (pounds not Euros) for repair or £2300 for replacement is not a realistic option. It makes more economic sense (sadly) to spend that on a car company with more practical after sales service.
 
... then the dealers are not competent and - despite the jig - obviously don't know what they're doing.
That 600 comes from a German main dealer, and includes three hours of labour for a complete cable fix.

Audi "can't" figure out a better solution because they're not interested in it. It's an old car, things go wrong. <shrug>.

Complain at, whine to, and threaten Audi with Watchdog all you like. I don't think it will bring much, though I would be happy to be proved wrong.

It's my last word on the subject of "Why Audi won't fix CSSes".

Bret
 
Perhaps a token from audi would be to provide a decent repair document that people could take to their own garages. With part numbers listed.

I really cannot imagine it would take 20hrs to fix. I imagine for 16hrs the car would be sat where the customer dropped it off!
 
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