Phil, I'm going down there again this week to see what they have to say face to face, otherwise I will send in the big guns as you say.
Alan, I have also had this attitude with my Mercedes (£32k worth when new) and I felt like I had wasted every hard earned penny, Not on the car, which I love, but on every contact with their staff. I had reservations everytime it had to go in for anything at all and I'm not ashamed to say it hurts. In my experience of dealers is that they create/add more problems to my cars on their return. Thing is I am very aware of how cars work and if they did it to me, then imagine what they get away with doing their darstardly deeds to the 'simple turn key and just drive', and let the dealers rip me off when it stops types of people.
Also in this day and age especially with the (here comes those words again) credit crunch, you'd think they'd bend backwards to get a customer through the doors.
Maybe it's me but I am passionate about the cars that I carefully choose to buy, and get quite attached to these metal boxes, and find it hard just to hand it over to someone who I know couldn't careless about it, hence me doing all work needed myself.
Cheers
SARGE
Alan, I have also had this attitude with my Mercedes (£32k worth when new) and I felt like I had wasted every hard earned penny, Not on the car, which I love, but on every contact with their staff. I had reservations everytime it had to go in for anything at all and I'm not ashamed to say it hurts. In my experience of dealers is that they create/add more problems to my cars on their return. Thing is I am very aware of how cars work and if they did it to me, then imagine what they get away with doing their darstardly deeds to the 'simple turn key and just drive', and let the dealers rip me off when it stops types of people.
Also in this day and age especially with the (here comes those words again) credit crunch, you'd think they'd bend backwards to get a customer through the doors.
Maybe it's me but I am passionate about the cars that I carefully choose to buy, and get quite attached to these metal boxes, and find it hard just to hand it over to someone who I know couldn't careless about it, hence me doing all work needed myself.
Cheers
SARGE